Breakfast Shift Leader

About the role

Radisson Hotel Group is looking for a Breakfast Shift Leader to join its F&B team at the Radisson Blu Royal Viking in Stockholm. The role supports the smooth running of the food and beverage department, improves guest satisfaction and helps achieve departmental plans and hotel targets.

Key responsibilities

• Support the smooth running of the food and beverage department, delivering the guest food and beverage experience to the highest standard
• Proactively improve guest satisfaction and respond positively and on time to guest enquiries
• Help deliver plans and objectives so that food and beverage initiatives and hotel targets are met
• Supervise the food and beverage team and foster a culture of growth, development and performance
• Build effective working relationships with all key stakeholders
• Support departmental programmes that advance service standards, profitability and cost control
• Ensure compliance with legislation and best practice, with documentation for internal and external audits and follow-up as required

Required profile

• At least 5 years of experience in food and beverage service
• Strong supervisory and managerial skills with a hands-on, lead-by-example approach
• Commitment to exceptional guest service and a passion for the hospitality industry
• Creative problem-solving and personal integrity
• Ability to work in an environment demanding excellence, time and energy

Required skills

• Experience using IT systems on various platforms
• Strong communication skills in English and Swedish

What we offer

• Up to 53% off stays as a Team Member at Radisson hotels worldwide
• Guaranteed minimum 30% off for friends and family
• Discounts on breakfast, food and beverage, spa and more
• Investment in growth, learning and career development