Senior Solution Implementer - ServiceNow

About the role

Devoteam, an award-winning ServiceNow partner with 15 years of experience on the platform, is looking for a Senior Solution Implementer in Gothenburg. The role sits in both implementation and post-implementation teams, working with Solution Architects and Business Analysts to deliver Service Management solutions.

Key responsibilities

• Serve as an integral member of implementation and post-implementation teams, contributing significantly to project success.
• Collaborate with team members, Solution Architects and Business Analysts to ensure smooth project execution.
• Protect the health, scalability and technical debt of the instance, using the latest ServiceNow features.
• Mentor junior implementers, for example through code reviews and enforcement of best practices.
• Build ServiceNow solution designs based on workshop outcomes and customer collaboration, and read and debug JavaScript code.

Required profile

• Passion for the ServiceNow platform and a willingness to learn its evolving possibilities.
• Self-starter who manages own workload and drives projects forward, in a client-focused way.
• Comfortable managing customer interactions and working with diverse team members.
• Fluency in Swedish and English.

Required skills

• Building ServiceNow solution designs and understanding enterprise-level architecture and integrations.
• Reading and debugging JavaScript code.

What we offer

• Support and encouragement for training and certifications.
• Hybrid work model with flexible hours and location.
• Wellness grant of 5,000 SEK per year for sports activities.
• Full provision of work tools, modern offices in central locations, and social events.