Field Service Site Supervisor - Data Centre

About the role

A Field Service Site Supervisor is sought to lead service and maintenance activities across mission-critical data centre environments. The role is based in Eskilstuna, Sweden, with responsibility for customer sites across Västerås, Eskilstuna and Norrköping, and travel between them is required. You will supervise technicians and subcontractors, manage HVAC controls and BMS maintenance, respond to critical incidents and act as the key customer contact on site.

Key responsibilities

• Lead maintenance, troubleshooting, repairs and upgrades of HVAC controls and BMS systems
• Coordinate field technicians and service partners across multiple sites
• Manage critical alarms and incident response activities
• Ensure delivery of planned and reactive maintenance programmes
• Monitor system performance and identify optimisation opportunities
• Maintain compliance with data centre procedures, SLAs and safety standards
• Build strong relationships with customers and site stakeholders

Required profile

• Minimum 4 years' experience in HVAC controls, BMS, building automation or field service environments
• Proven experience in fault finding, maintenance and troubleshooting on live operational sites
• Experience leading technicians and coordinating multiple service activities
• Knowledge of BMS, HVAC controls and cooling infrastructure
• Driving licence
• Experience within data centres or other mission-critical environments

Required skills

• BMS and HVAC controls knowledge
• Incident response, root cause analysis and system optimisation
• Strong communication, organisational and customer relationship skills

What we offer

• Employment in a company with a history spanning more than 130 years
• Work in the green energy-efficient refrigeration and heat pump industry
• Well-established employee associations
• Flexible working hours
• Access to education and career paths, including 5,000 e-learning programs
• Maternity/paternity benefits, including support for the child's first sick day and a global parent network

Applications must be submitted through the online application system; CVs sent by email are not accepted. Interviews are ongoing.