Manager, Customer Success (Activation), Europe

About the role

Mastercard is seeking a Manager, Customer Success (Activation) for its Corporate Solutions business in Europe. You will act as a strategic partner to large commercial issuers, guiding them through new payment product launches, ensuring early adoption, and delivering measurable business value.

Key responsibilities

• Manage end‑to‑end issuer activation programs and support go‑to‑market initiatives.
• Collaborate with product, services, sales and account‑management teams to operationalise activation strategies.
• Accelerate deal timelines for new product signings and develop revenue‑maximising strategies.
• Execute customer engagement plans and define revenue opportunities.
• Determine required resources and GTM materials to support clients from onboarding through growth.

Required profile

• Proven experience in issuing, payments or related financial services.
• Strong ability to work cross‑functionally and influence senior stakeholders.
• Subject‑matter expertise in corporate solutions and payment flows.
• Excellent communication skills and fluency in English; additional languages are a plus.

Required skills