Account Manager

About the role

Adyen is looking for a proactive Account Manager to join its Stockholm team. You will work with fast‑growth, mid‑sized merchants across multiple verticals, delivering an outstanding customer experience and driving commercial growth.

Key responsibilities

• Collaborate with fellow Account Managers on a wide portfolio of accounts across diverse industries.
• Manage relationships to ramp and grow customers, focusing on commercial growth, satisfaction and churn reduction.
• Lead commercial discussions, aiming to meet strategic and financial targets.
• Prioritise and manage short‑ and long‑term projects, leveraging internal support teams as needed.
• Apply analytical, data‑driven thinking to spreadsheet analysis and technical payment discussions.
• Provide internal feedback loops based on customer insights.

Required profile

• Enjoy building strong internal and external relationships with customers.
• Natural networker and self‑starter with excellent communication skills for in‑person, phone or online meetings.
• Passionate about handling a wide portfolio of accounts and learning the payments industry.
• Eager to identify commercial opportunities and drive discussions.
• Strong time‑management skills and a focus on efficiency.

Required skills

• Professional written and verbal proficiency in Swedish.
• Professional written and verbal proficiency in English.
• Willingness to travel domestically and internationally as needed.