Field Service Manager – Scanjet (Gothenburg or Sjöbo)

About the role

This role leads Scanjet’s Service organisation of 20 employees across Europe and Asia, reporting to the CEO. The position is full‑time, based in either Gothenburg or Sjöbo, with about 60 travel days per year.

Key responsibilities

• Lead Scanjet’s global Service organisation, overseeing people, performance, budget and sustainable growth.
• Drive cooperation with Alfa Laval’s Marine A/S organisation and ensure best‑practice sharing.
• Develop and maintain a professional, customer‑focused service network for tank management.
• Foster a strong customer‑centric culture across the Service organisation.
• Drive continuous development of global service operations, ensuring efficiency, safety, regulatory compliance and high service quality.
• Lead implementation of tools, processes and ways of working that improve operational effectiveness and customer value.
• Coach and support team members throughout the employee lifecycle, creating an engaging and inclusive work environment.
• Oversee service partner agreements, competence development and service documentation to ensure quality and consistency.

Required profile

• Relevant education or equivalent work experience.
• Proven experience leading a service organisation or a company where service is a core business offering.
• Strong business acumen and commercial mindset.
• Excellent interpersonal and communication skills across countries, cultures and regulatory environments.
• Solution‑oriented, positive and collaborative attitude.
• Proactive, results‑driven with a hands‑on approach.
• Flexible mindset and ability to thrive in an international environment.
• Professional proficiency in English and Swedish.

What we offer

• A friendly and dynamic workplace with an entrepreneurial spirit.
• Opportunities to collaborate and grow with committed colleagues.
• Strong track record of internal career development and endless opportunities within a fast‑moving global business.